Privacy Policy

Effective Date: 29 September 2026

Welcome to Suhail Footwears. We respect your privacy and are committed to protecting the personal information you share with us while using our online store.

1. Information We Collect

When you place an order or contact us, we may collect information such as:

Name
Mobile number
Email address
Delivery address
Billing details
Order and purchase information
Information you voluntarily provide while contacting us

Payment-related information may be processed securely through our payment service providers. We do not intentionally store your complete debit/credit card, UPI or banking credentials.

2. How We Use Your Information

We may use your information to:

Process and deliver your orders
Confirm and communicate about your orders
Process payments and refunds
Provide customer support
Handle returns, exchanges and complaints
Improve our products and services
Prevent fraudulent or unauthorized transactions
Comply with applicable legal requirements

3. Sharing of Information

We may share necessary information with trusted service providers involved in completing your order, such as:

Delivery and logistics partners
Payment service providers
Technology/e-commerce service providers
Government or legal authorities when required by law

We do not sell or rent your personal information to third parties for their independent marketing purposes.

4. Cookies and Similar Technologies

Our website/platform may use cookies or similar technologies to provide essential functionality, improve the shopping experience and understand how customers use the store.

You may be able to manage cookie preferences through your browser or device settings.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary for fulfilling orders, providing services, resolving disputes, maintaining business records and complying with applicable laws.

7. Third-Party Services

Our store may use third-party services such as payment gateways, delivery partners, analytics services or other technology providers. These services may process information according to their own privacy policies.

8. Your Rights

Subject to applicable law, you may request information about the personal data we hold about you and may request correction of inaccurate information.

You may also contact us regarding questions or concerns about the use of your personal information.

9. Children's Privacy

Our services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, practices or applicable laws. Any updated version will be made available on our online store.

11. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact:

Suhail Footwears
Email: [suhailfootwears@gmail.com]
Phone: [+91 9278039237]
Address: [Uttari Kajiyana, Bindki, Fatehpur,UP]